About Us


Whistleblower Procedures

Whistleblower procedures are approved internally to ensure that the Whistleblower who reports incidents of misconduct in good faith is afforded the utmost confidentiality and effective protection against any retaliation or reprisals, whether actual or threatened, as a result of whistleblowing.

The Whistleblower Procedures are based on the applicable principles laid down under the Uniform Framework for Preventing and Combating Fraud and Corruption developed by the International Financial Institutions Anti-Corruption Task Force.

The requirement for reporting instances of non-compliance with the Bank’s policiesand procedures to the Compliance Division are enshrined in its Anti-Corruption, Anti-Fraud and Anti-Money Laundering policies as well as the Code of Business Conduct & Ethics of the Bank. The policies provide that any Bank staff who observe an act of misconduct in the Bank’s operation (actual / perceived) have an obligation to report such information to the Compliance Division immediately.

Apart from the Bank Staff, you may also contact the Compliance Division of NDB on any allegations of misconduct (relating to corruption, fraudulent practices and instances of money laundering) in NDB-financed projects and/or against NDB staff members:

  • By submission of the complaint form by clickinghere
  • By mail at the following address (Please mark correspondence “Confidential”)

Head – Compliance Division
New Development Bank
32-36, Oriental Financial Center
333 Lujiazui Ring Road
Shanghai – 200120

  • By phone at 00 86 21 8021 6144